Authorized Payer Accounts
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Contact Information
Email: support@apu.edu
Phone: (626) 815-5050
Fax: (626) 815-3885
Hours
Monday–Thursday, 8 a.m.–7 p.m.
Friday, 8 a.m.–5 p.m.
Saturday–Sunday, Closed
Location
Modular Offices
IT Support Center
Students must set up authorized payer accounts to allow others, such as parents, spouses, or employers, to view their bills and make online payments toward their student account. To set up an authorized payer account, follow the instructions below:
- Log into your home.apu.edu account. On the left hand side of the page, under “Financials,” click on “Billing and Payment” to get to the bill viewing and ACH (eCheck) payment site.
- In the “Authorized Payers” section, click “Add New.” Choose a login name for the authorized payer (a unique login name for that person), enter their email address, and pick a temporary password for their account. Click “OK” to create the account. If the login name is already taken by another user, you’ll see the error message “Parent PIN already exists,” and you’ll need to choose a different login name.
- Once you’ve created the accounts, provide the authorized payer(s) with their login name(s), temporary password(s), and the following website address: apu.edu/payonline/authorized/
When the authorized payer logs into their account, they will need to create a new password and then will be able to view your bills and make payments to your account.